Gibraltar^™ Commercial Carpet

The Peak Of Performance.

Gibraltar Commercial carpets are the perfect solution for many residential spaces. Constructed of the highest-performance fibers, they are available in rolls or modular carpet tiles in an array of patterns, textures, and colors. Gibraltar’s modular system combines versatility, easy care, and extraordinary value with guaranteed performance. Bring this performance to your home office, basement, breezeway, media room, play room, or whole house.

Exclusive Flooring America®/Flooring Canada® Gibraltar Commercial Carpet Warranties

* Wear Warranties are specific to commercial installations. Always use chair pads or shields to protect against rolling casters. Special backings are available to enhance performance to meet special circumstances of use and wear. Ask your Gibraltar Commercial Carpet sales professional for complete details on all guarantees and warranties.

Confidence Warranty

At Flooring America®/Flooring Canada®, carpet flooring products from the Gibraltar commercial series with a Star Rated warranty carry a 30-day Confidence Warranty** when installed in a commercial application of 500 square yards or less. Should the replacement area extend beyond 500 square yards, both material and labor for the additional area can be replaced; however, the cost to do so is the customer’s responsibility. Gibraltar commercial Star Rated styles in a residential application will not be limited to the maximum 500 square yard replacement. If at any time during the term of your warranty† after your carpet is installed, you wish to change the style or color of your new carpet, your Flooring America®/Flooring Canada® retailer will replace it with another style or color of equal or lesser value; or if the carpet has been discontinued, carpet of comparable quality will be substituted. Should you wish to replace the carpet with a Flooring America®/Flooring Canada® Star Rated carpet upgrade, you may do so by paying the difference in retail price. No monetary compensation will be paid if a lower priced carpet is selected.

This is a one-time only replacement and does not include replacement of cushion or reinstallation charges. Simply call your Flooring America®/Flooring Canada® retailer within the time frame specified in the warranty and indicate you wish to choose another Star Rated commercial series carpet under the Satisfaction Assurance Warranty. This is a replacement warranty and does not apply to matters covered by other warranties.

No replacements will be made with respect to carpet that has been glued down, subjected to abuse, vandalism, alteration; or damage caused by smoke, fire, flood, wind, lightning, or any other casualty event. This warranty applies only to the original purchaser of a Flooring America®/Flooring Canada® style carpet that has been professionally installed by a Flooring America®/Flooring Canada® retailer or Flooring America®/Flooring Canada® authorized independent installer.

(See General Terms and Conditions on pages 33-34 for other conditions that apply.)

** Area rugs are excluded from this warranty.

† The period specified by the warranty level of the product purchased.

Limited Installation Warranty

Your Flooring America®/Flooring Canada® retailer guarantees the quality of workmanship to be professional and in keeping with the standards set by the carpet industry. Should installation service attributable to the original installation be required during the life of your floor, your Flooring America®/Flooring Canada® retailer will provide that service at no cost to you. “Life of Carpet” means the length of the Limited Wear Warranty specified by the warranty level corresponding to the carpet you purchased. See the Warranty Information on page 30 for further details.

This warranty is valid only for original installations performed by a Flooring America®/Flooring Canada® retailer or Flooring America®/Flooring Canada® authorized independent installer and will be invalid if the carpet condition is due to improper maintenance or cleaning, abuse, excessive moisture, vandalism, or alteration.

Please note that in most installations, seams are necessary. Our installers are trained to minimize seams; however, seams are inevitable and will not be invisible. This is quite normal, should be expected, and is not considered a defect under this Limited Installation Warranty.

(See General Terms and Conditions on pages 33-34 for other conditions that apply.)

0-Lifetime Year Wear Pro-Ration Schedule

1st - 5th Year 100% Coverage 8th Year 30% Coverage

6th Year 50% Coverage 9th Year 20% Coverage

7th Year 40% Coverage 10+ Years 10% Coverage

General Terms and Conditions for Commercial Carpet Warranties

In addition to the requirements previously specified for each respective limited warranty, the following general terms and conditions apply to each of the foregoing limited warranties unless otherwise specified.

1. These limited warranties apply only to carpet installed in owner-occupied residential space when specified where no commercial activity takes place or commercial application of 500 square yards or less where indicated. For purposes of these limited warranties, the terms “commercial activity” and “commercial application” shall mean an activity or application engaged in for business purposes, regardless of where such activity or application takes place, including but not limited to, such activity or application taking place in a store, office, warehouse, plant, facility, or other place of business or residential dwelling.
2. Area rugs are not covered under any of these warranties.
3. See fiber manufacturers’ and carpet manufacturers’ separate warranties for the terms and conditions of their warranties which may apply. Each fiber manufacturer and carpet manufacturer has its own definitions and limitations with regard to stain, soil, and static resistance. Abnormal matting, crushing, or loss of texture retention from normal foot traffic is defined under the standard rating scales and definitions set forth by each fiber manufacturer or carpet manufacturer, as the case may be.
4. These limited warranties exclude carpet that has been put to abnormal use or conditions or abused in any way. “Abnormal use or conditions” includes, but is not limited to, water damage from plumbing, storm, or flood; damage from smoke or fire or other casualty event; damage from improper cleaning methods or materials; chairs on wheels; and from improper maintenance. “Abuse” is any use of the carpet that is unreasonable considering the normal and expected uses of a carpet.
5. To qualify for repair or replacement, the original sales receipt or other documentation that demonstrates proof of purchase must be supplied.
6. All carpet must be installed according to industry standards and installed (if applicable) over Class I, II, or III cushion standards (USA) or CMHC standards in Canada.
7. These warranties apply only to the original purchaser and installation site and are not transferable.
8. These warranties apply only to installations performed by a Flooring America®/Flooring Canada® retailer or a Flooring America®/Flooring Canada® authorized independent installer.
9. These warranties apply only if you follow regular carpet care and routine maintenance. Over time, normal foot traffic and soiling of a carpet will cause a change in any carpet’s appearance. Most carpets must be professionally cleaned with hot water extraction by an IICRC certified cleaner* at least once every 18-24 months (commercial applications would require more frequent cleaning) to maintain warranty coverage. Call your Flooring America®/Flooring Canada® retailer for the name of the nearest approved dealer.
10. Flooring America®/Flooring Canada® SHALL UNDER NO CIRCUMSTANCES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES BASED UPON ANY OF THE FOREGOING WARRANTIES, CONTRACTS, NEGLIGENCE, STRICT LIABILITY, OR ANY OTHER LEGAL CLAIM. Some states or provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. The foregoing warranties give you specific legal rights, and you may have other rights that vary from state to state or province to province.
11. If there is a conflict between these general terms and conditions and the limited warranties as specified, the limited warranties as specified shall control.

* Certain restrictions may apply. See your retailer for more specific information concerning the recommended cleaning methods for your specific carpet.

Cushion

Installing cushion under your carpet not only provides comfort under your carpet, it can also provide your carpet with a more luxurious look and feel.

Cushion Warranties

1. All Flooring America®/Flooring Canada® Star Rated cushion products are warranted by the manufacturer as follows:
2. If the cushion fails because of a loss of resiliency and results in the failure of the carpet, the carpet and cushion will be replaced, including reinstallation charges, for as long as the customer owns the cushion.
3. This warranty applies to the above-stated cushion products, provided they are purchased along with carpeting from a Flooring America®/Flooring Canada® store, and said Flooring America®/Flooring Canada® carpet is installed over the cushion. The customer is not limited in the number of carpet installations made over the Star Rated cushion.
4. All Star Rated cushion products are warranted under the Life of House Warranty by the manufacturer as follows:
5. If the installed cushion fails because of a loss of resiliency, the cushion will be replaced, including reinstallation charges, for the life of the original carpet installed over the cushion. This warranty cannot be transferred to another customer and becomes invalid if the carpet is replaced or if the carpet and the underlying cushion is transferred to another location.
6. This warranty applies to the above-stated cushion products, provided they are purchased along with carpeting from a Flooring America®/Flooring Canada® store, and Flooring America®/Flooring Canada® carpet is installed over the cushion.
7. The Life of House Warranty applies only to designated Flooring America®/Flooring Canada® cushion styles.
8. Any claims under this warranty must be placed through the Flooring America®/Flooring Canada® store.

(See General Terms and Conditions on page 36 for other conditions that apply.)

General Terms and Conditions for Cushion Warranties

In addition to the requirements specified previously for each cushion warranty, the following general terms and conditions apply to each of the Star Rated cushion warranties.

1. These limited warranties apply only to cushion installed in owner-occupied residential space where no commercial activity takes place. “Commercial use” includes, but is not limited to, use in a store, office, or other place of business.
2. These limited warranties exclude cushion that has been put to abnormal use or conditions or abused in any way. “Abnormal use or conditions” includes, but is not limited to, water damage from plumbing, storm, or flood; damage from smoke or fire or other casualty event; damage from improper cleaning methods or materials; and from improper maintenance. “Abuse” is any use of the cushion that is unreasonable considering the normal and expected uses of a carpet cushion in a residence.
3. To qualify for replacement, the original sales receipt or other documentation which demonstrates proof of purchase must be supplied.
4. These warranties apply only to residential cushion installations performed by a Flooring America®/Flooring Canada® retailer or authorized independent installer under a carpet sold by a Flooring America®/Flooring Canada® retailer and installed by a Flooring America®/Flooring Canada® retailer or Flooring America®/Flooring Canada® authorized independent installer.
5. Flooring America®/Flooring Canada® SHALL, UNDER NO CIRCUMSTANCES, BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES BASED UPON THE FOREGOING WARRANTIES, CONTRACTS, NEGLIGENCE, STRICT LIABILITY, OR ANY OTHER LEGAL CLAIM. Some states or provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. The foregoing warranties give you specific legal rights, and you may have other rights that vary from state to state or province to province.
6. If there is a conflict between these general terms and conditions and the limited warranties as specified, the limited warranties as specified shall control.