H2O carpets offer you supreme performance and exceptional durability. These kid proof, pet proof and waterproof carpets resist liquids so they can be easily cleaned, even if you miss the spill the first time. H2O carpets are the clear cut winner for children, pets and active families.
When installed following manufacturer’s instructions and used under normal residential traffic conditions with proper care and maintenance, your Flooring America®/Flooring Canada® retailer warrants to the original buyer, that carpet produced with the H2O™ carpet protection system will keep liquid spills above the backing polymer layer. The warranty covers topical moisture. As long as the water does not flow over the edge of the surface (i.e. edge of the room), water will evaporate before passing through the carpet backing to the subfloor.
This limited warranty does not apply to damage caused by water or moisture in the subfloor or underneath the flooring, including but not limited to damage from subfloor hydrostatic pressure or other conditions that result in water or moisture being under the floor. Lifetime means the length of the Limited Wear Warranty specified by the warranty level corresponding to the carpet you purchased. (See warranty levels on page 13.)
During the first five years of the warranty, there will be no charge for replacement carpet should carpet replacement become necessary under this warranty. Carpet will be replaced under the warranty with the same style of carpet if available, or if not available, with the style of carpet currently available that most closely approximates the original. After five years, replacement carpet is subject to a usage fee based on the number of years it has been installed. The usage fee will be determined as a percentage of the original purchase as follows:
1st - 5th Year 100% Coverage 8th Year 30% Coverage
6th Year 50% Coverage 9th Year 20% Coverage
7th Year 40% Coverage 10th - 20th Year 10% Coverage
(See General Terms and Conditions on pages 25-26 for other conditions that apply.)
Limited Lifetime Pet Proof Warranty for Carpet with H2O™ Protection System
Your Flooring America®/Flooring Canada® retailer warrants that your H2O™ backed carpet will resist staining caused by pet (domestic cat or dog) stains, including urine, feces, and vomit. Stain resistance means the ability of your carpet pile to resist (i.e., minimize or withstand) permanent stains for the lifetime of your carpet. Additionally, H2O™ backed carpet will not retain pet or smoke odors after cleaning.
This warranty excludes any urine, feces, or vomit stains other than from pets (domestic dog or cat). Odor resulting from any urine, feces or vomit stains other than from pets is excluded. Wicking may occur requiring the stained area to be cleaned more than once. If above-mentioned stains are saturated and result in wicking, these stains will release with additional re-cleaning. Wicking is defined as a reappearance of previously cleaned stains due to liquid remaining in carpet backing or padding, although H2O™ backing will minimize this condition. “Lifetime” means the length of the Limited Wear Warranty specified by the warranty level corresponding to the carpet you purchased. (See warranty levels on page 13.)
Cleaning of the affected area should begin immediately upon discovery. The more time that elapses before removal, the more difficult a stain will be to remove.
During the first five years of the warranty, there will be no charge for replacement carpet should carpet replacement become necessary under this warranty. Carpet will be replaced under the warranty with the same style of carpet if available, or if not available, with the style of carpet currently available that most closely approximates the original. After five years, replacement carpet is subject to a usage fee based on the number of years it has been installed. The usage fee will be determined as a percentage of the original purchase as follows:
1st - 5th Year 100% Coverage 8th Year 30% Coverage
6th Year 50% Coverage 9th Year 20% Coverage
7th Year 40% Coverage 10th - 20th Year 10% Coverage
(See General Terms and Conditions on pages 25-26 for other conditions that apply.)
